Which airports are covered by Ozéroute’s offers?

We currently cover all Paris airports: Charles de Gaulle, Orly, and Beauvais Airports Our offer will be extended soon to airports in France and then Europe.

What type of services does Ozéroute offer?

3 types of services are offered by Ozeroute:

• A shared shuttle serving the stop closest to the requested address.
• Premium shuttle which is the extension of Economic shuttle to and from the requested address at a small additional cost.
• Private transfer Provides door-to-door transfer and gives choice of all ranges and sizes of vehicles.

What are the destinations of Ozéroute?

• All destinations by private transfer.
• All Disneylan and Asterix Paris hotels by shuttle services.

How can I check the availability and prices of Ozéroute services?

• Simply make your request to consult in real time the availability times and prices of all Ozéroute services.

What are the opening hours of Ozéroute services?

• The private transfer service is available 24 hours a day.
• Several shuttles are scheduled every day from 5:00 a.m. until 11:00 p.m.

Until when can I book a transfer for my clients?

• Private transfer can be booked at any time. For last minute requests, we do everything we can to provide you with a driver as quickly as possible.
• Regarding access to the shuttle service, you can book until the last minute as long as there are still places available.

How do I book a transfer for a group?

• With Ozeroute, booking a coach for a group is as simple as ordering a simple taxi. Availability and price are displayed instantly, and confirmation is made immediately. No required prior quote request.

How to obtain a voucher for a confirmed service?

• Upon validation and payment of a transfer order, Ozeroute automatically sends you by email the invoice and the reservation voucher containing the pick-up details.

When are the driver’s contact details provided?

• The information of the driver and the vehicle are automatically communicated by email 30 min before the pick-up.

How to deal with flight delays?

• When it comes to a private transfer order, the driver will be waiting for the customer regardless of the flight arrival time.
• For shuttles which have a fixed schedule to maintain the quality of service, we offer our customers specific support in the event of a flight delay. Simply notify us as soon as you have information of the delay. We will immediately change seats on the first available shuttle after the flight arrives. In extreme cases, when there are no other shuttles available, we offer to book a private transfer and only pay the difference from the amount already paid.